Privacy Policy

Michael Chambers & Co LLC Privacy Policy
At Forex Loss Recovery, we are committed to protecting the privacy of everyone we interact with. We understand the importance of handling sensitive, non-public personal data in compliance with GDPR (2016/679 European Parliament and Council of 27 April 2016). Our clients, employees, and those we interact with entrust us with their personal data, and we take this responsibility seriously. Below are the details of how we manage non-private personal data (also known as personal information or personal data).

1. Who are We?
Forex Loss Recovery is a Cyprus-based law firm offering a range of legal, tax, personal, and business services. We are committed to adhering to EU data protection regulations to safeguard our clients' personal data privacy.

2. What Data We Collect and How We Use It
We collect and process non-public personal data based on the purpose and scope of the particular use or engagement. The data is collected from various interactions, such as visitors to our website, individuals requesting updates, and clients utilizing our services. Here is how we handle different categories of data:

2.1 Visitors to Our Websites
We collect standard internet log information and visitor behavior data when someone visits our websites. This is done using cookies, and the information is used to:

- Improve website experience
- Support internal processes like market research, data analytics, and website administration
- Fulfill legal, policy, and procedural obligations

2.2 People Who Request Updates and Information
If you request to receive updates and information from us through various channels (email, social media, mail), we collect the following:

- Name, contact information, and interaction records
- Information related to our communications with you

This data allows us to:
- Enter into or perform a contract with you
- Remember your preferences and interests
- Administer the flow of information, conduct market research, and improve our services

2.3 People Who Send Us a Request for Information
When you request information about our services, we collect the following data:

- Information you provide in the online form
- Your IP address, date, time, and data of access to our website
- Identification data of the browser used

We collect this data to respond to your request, and, if necessary, we may request further personal data to comply with anti-money laundering rules.

2.4 People Who Use Our Services
When providing services to clients, we collect the required statutory information, primarily for anti-money laundering compliance. This data helps us:

- Deliver services effectively
- Comply with legal duties, including anti-money laundering regulations

2.5 Collaborators and Suppliers
We collect information from collaborators and suppliers to ensure compliance with statutory obligations, particularly regarding anti-money laundering. This data is used to:

- Contact suppliers regarding collaboration
- Handle internal administrative tasks, financial research, and compliance obligations

3. Legal Basis for Processing
We collect and process personal data on the following legal bases:

- Performance of a contract or steps taken to enter into a contract (e.g., clients, employees, suppliers)
- Consent (e.g., when you opt-in to receive information from us or participate in an event)
- Legitimate interests (e.g., to protect our legal rights)

4. Recipients of Personal Data
We may disclose personal data in the following situations:

- For the performance of a contract or to take steps to enter into a contract
- To collaborating entities that provide services to you with your consent
- Legal obligations (e.g., governmental or regulatory authorities)
- In the event of a merger or acquisition to the new owners

5. Intra-Group Transfers of Data Within the EU/EEA
Personal data can be transferred between EU/EEA member states, which is fundamental to the EU's principles. As per GDPR, this transfer is allowed based on legal requirements outlined in section 3 of this policy.

6. Transfers Outside the EU/EEA
Personal data may be transferred to entities outside the EU/EEA. To ensure compliance with GDPR, we have put in place contractual arrangements to provide adequate safeguards, including standard contractual clauses approved by the European Commission.

7. Data Retention
We retain personal data for as long as required by legal obligations, business needs, or legitimate interests. When no longer required, personal data is securely destroyed or deleted. For specific retention periods, please contact us at [email protected].

8. Automated Individual Decision-Making, Including Profiling
We do not engage in fully automated decision-making processes, including profiling, that have a significant effect on individuals.

9. Systems We Use
We safeguard personal non-public data through physical, electronic, and procedural safeguards. Personal data transmitted via website forms is encrypted. We also use the following systems:

- Online portals to store and process data securely
- Google Analytics for website data collection
- HR systems for employee and prospective employee data, all of which are GDPR compliant
For more details on our systems, contact [email protected].

10. Links to Other Websites
We may provide links to external websites for your convenience. However, we are not responsible for the content or services of these websites. We encourage you to review their privacy policies.

11. Your Rights
You have the right to:

- Access: Request copies of your personal data
- Rectification: Request corrections of inaccurate or incomplete data
- Erasure: Request deletion of your personal data under certain conditions
- Restriction of Processing: Limit the processing of your personal data under certain conditions
- Objection to Processing: Object to our processing of your data under specific circumstances
- Data Portability: Request the transfer of your personal data to another organization

To exercise these rights, please contact us at [email protected]. We aim to respond within 30 days.

12. What Are Cookies?
Cookies are text files placed on your device to collect information. We use cookies to:

- Keep you signed in
- Understand how you use our website
- Improve your experience

For more information, visit allaboutcookies.org.

13. Changes to This Privacy Policy
We review and update our privacy policy regularly. If there are significant changes affecting how we process your personal information, we will notify you by email. Continued use of our services after any changes constitutes your acceptance of the updated policy.
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